Beginning June 1, Amtrak is restoring Acela service on the Northeast Corridor on a modified schedule in response to anticipated increased demand. Modified service will include the restoration of three weekday Acela roundtrips. Northeast Regional frequencies will also be increased from eight to 10 roundtrips.
“We are dedicated to doing everything possible to return service safely. We want everyone to feel comfortable as they navigate this new normal,” said Amtrak President and CEO Bill Flynn.
In addition, Amtrak continues to take extra steps to sanitize stations and trains, including the following:
- Facial coverings: As part of Amtrak’s ongoing commitment to protect customers and front-line employees in response to the coronavirus pandemic, Amtrak is requiring that all customers in stations, on trains and thruway buses wear facial coverings. The Centers for Disease Control and Prevention (CDC) recommends the use of simple cloth facial coverings or masks to slow the spread of the virus and prevent transmission.
- Limiting bookings: To help maintain CDC recommendations for physical distancing onboard trains, we have temporarily reduced Coach, Business, and Acela First Class sales to 50% capacity.
- Cashless service: As an added measure to ensure the health and safety of our customers and employees, we are temporarily accepting only cashless payments in stations and on trains.
- Physical distancing: Signage has been displayed at several of our busiest stations to indicate safe distances in high customer traffic areas such as waiting rooms, in front ticket offices, at the base/top of escalators, lounge entrances, etc. In addition, clear protective barriers have been retrofitted at stations where there are no current glass barriers.
- Food and beverage service: We are temporarily offering Flexible Dining service in the dining or lounge car on all long distance routes (except Auto Train) and encouraging all Sleeping Car customers to select optional room service for their meals. In addition, we are limiting seating in dining and café areas.
While some services were reduced or suspended, Amtrak has and will continue to operate as an essential service as our nation recovers. In addition to the Acela and Northeast Regional, trains will be restored to service by monitoring demand, working with state partners and continuing to prioritize customer and employee safety.